Customer service is non-existent
Customer service is non-existent. Tried to return a jacket bought as a Christmas present. I completed the online form requested by Apricoat which indicated they would be in touch with next steps, i.e. how to return the package and send a mailing label. Never heard from them. I made repeated attempts to contact them, via email "support" email and by phone. Tried calling about 20 times over a two week period and every time after being on hold for a period of time, got a message indicating "please call back". I now have a jacket that does not fit. Very disappointing, I would never back anything from this company again or recommend them to anyone else.