PVY Z20 PLUS/ VERY HONEST COMPANY
PVY Z20 PLUS/ VERY HONEST COMPANY second one I have purchased from PVY. Tried to buy the bike at Christmas whilst PVY had a discounted price on offer. Due to web site mal function, I could not complete the purchase in time and by the time I was able to buy on line the discounted offer had finished! I still purchased the bike at the full price but sent an email to PVY informing them that I thought it was unfair that I had missed out on the discount and asking them to credit me 330 euros on the full price order that was soon to be delivered. I was not thinking to hear from them but they got back to me and organised a credit honouring me the discounted price. I thought this was amazing service. PRODUCT/ I love the bike for its extra power, climbing the hills easily near my home!. Delivery was perfect, assembly easy. SUGGESTIONS/IMPROVEMENTS 1/turning indicator light switch should have a warning light that flashes or makes a noise when indictor is working. It is easy to leave it on by mistake. 2/ battery key placement is very awkwardly positioned under the battery, difficult to insert the key as you can not see the key hole. 3/ official site for assembly instructions. I think PVY should have on their company web site an official well made video section, in multi languages, showing clients how to assemble the bike. This would ensure correct assembly and less stress looking for 3rd party assistance videos on You Tube. It should be a PVY video. Very happy with service and product! Thanks Jackson for your service.