SCAM
SCAM Hellcase is withholding $300 after Steam Trade Reversal. Request #554428 SCAM I was robbed of $300 by Hellcase. A trade was recently reversed/cancelled via Steam Trade Protection. This means my items were 100% successfully returned to the Hellcase bot's inventory. I have provided full proof from my Steam Trade History, showing that the bot now holds my items. Despite having the items back in their possession, Hellcase support (agent Shawn) refused to refund my site balance, claiming that "the decision is final" because I was the one who cancelled the trade. This is pure theft. In any legitimate business, if a transaction is cancelled and the goods are returned to the seller, the customer gets a refund. Hellcase is currently keeping both my $300 worth of items AND my money. I have photographic evidence of the items sitting in their bot's inventory. Their support is incompetent and refuses to perform a manual audit. Avoid this site at all costs unless you want your skins to be stolen by their "technical errors". they lie don't trust them.