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Joanna Blank

英国

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Mustar

DON'T WASTE YOUR MONEY: Mustar digital piano 88 keys…

Bought a Mustar digital piano 88 keys semi weighted back in May 2024. For 6 weeks it was fine and then 8 consecutive keys (5 white and 3 black) sporadically stopped working. Sometimes they would work, sometimes they wouldn't and sometimes they would stop working whilst being played until they stopped working all together. I contacted the ebay seller who eventually agreed to send out a replacement main board. We changed it but it made no difference. Then they told us to cut a sliver off the main line but again no difference. Then the seller told me that they wouldn't do anything else because the return window had closed. So I contacted Mustar, the manufacturer because on their website it clearly states that their pianos are under warranty for a year, but they are ignoring me. So I wanted to warn anybody that is thinking of buying a Mustar piano NOT TO buy. It is a complete waste of money and the warranty is not worth the paper it's written on.

2025-01-24