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Elizabeth Johnston

美国

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lacemade.com

Cheap goods. Poor customer service. Scam company.

I ordered a coat from them, saw it was the wrong length and contacted them to cancel the order. I didn’t hear from them until 26 hours later when I got an email saying my order had shipped. It arrived 16 days later with a stain so I reached out to return it. No answer again. The coat itself was pretty but not good material, warm, and not functional as I couldn’t raise my arms to even 90 degrees.

2025-01-25