What went right - nothing at all
What went right? 1) My husband did the measurements, and he cut it close. He only allowed for an extra 1/2 of space to fit. Delivery guys refused to even try to get the appliance in, even though the space was 1/2 in bigger than item. When we destroyed our door frame to give them the extra space, they said that they were going to leave because they could not wait - mind you we had an original 12 hr window that dropped to a 4 hr window. They were here for 15 minutes & were trying to leave. Nothing on the website says to give a minimum 1-2 inches extra space like the delivery person was saying. We finally convince them to try & surprise, it slid in easily. THEN they left without cleaning water on the floor from removing the old appliances, left garbage everywhere, did NOT hook up the water line like they are supposed to, and did not clean the appliance door. It has marker everywhere. In ADDITION, they left without telling us how long to wait before plugging in the refrigerator. Depending on how it was transported, we are supposed to wait a certain amount of time before plugging in or risk damaging the compressor. Horrible experience, Best Buy customer service was NO HELP. Will NEVER buy anything from them ever again.