I had problem with one of their plugins… but they stopped answering...
I had problem with one of their plugins (Lut loader). At first they were helpful trying to resolve the issue, but after few suggestions they literally stopped answering. The communication between us in the open case stayed one way. I emailed them to see if they figured something out, because they promised to check with the developers for solution. It's already 3 months without answer and a few one way emails from me to the support.