If you're looking for a couch that…
If you're looking for a couch that promises washable cushions and replaceable covers but has neither, this is the couch for you. But don't worry. If you need to return something, their AI chat bot is 1000x better than the actual agents that get back to you after a few dozen tries. It's not helpful, but at least it's programmed not to be condescending and make you feel like even more of a fool for even buying this couch in the first place. Waste of money and energy. 1 paw print and you're in the market for a new couch.