Communication was horrendous
Communication was horrendous. I have left multiple voicemails for my representative Patty. I had to call in multiple times for updates and spoke with other agents. Patty does. Or answer or return phone calls. She does not return email as well. In addition, I left a voicemail for Phillip, who is supposed to be the owner or manager and have yet to receive communication back from him as well. I will be leaving reviews on all associated sites about my experience.
