No options for lost and damaged phones
Lost my iphone and it got badly damaged. It had no ability to send or receive anything. I bought a new iphone and to set it up Apple continually attempted to send codes to the old one to verify. Store staff could not assist. It took a whole day of hideously frustrating work arounds to avoid. Apple needs some proper options for lost or damaged phone replacement. Next time I will be looking for a different brand of phone.