Placed order for a tshirt on Jan 29
Placed order for a tshirt on Jan 29, 2025 with the stipulation that it would be shipped on Feb. 05, 2025 and delivered on Feb.07, 2025. On Feb. 03, 2025 I actually talked to a customer service rep who stated that the order was to ship on Feb. 05, 2025. That date came and went. Then on Feb. 07, 2025, I went on the Chatbot, again they said it was to be shipped and delivered by Feb. 07, 2025. When I reminded the agent that was on the Chat that it was the 7th of Feb, they disconnected the chat. According to the tracking system they have, the orderwasn't even processed! Today, Feb 11, 2025, the NFLSHOP cancelled the order without any notification or explanation. What a joke!!! I sure hope the previous customer notifies the BBB.