Reimbursement not made & still investigate!
01 tyre punctured when Im reaching KL ..near to hotel..I called the host for infos/ updates...however managed to get Drivelah to arrange for counterpart in KL to get toh truck and went to workshop nearby to replace the tyre. Advanced payments made prior getting instructions from Drivelah. Drivelah will schedule a reimbursements in Singapore. Till date 14Feb 2025, so many queries & investigation were made by drivelah but no conclusion to make a reimbursement to me. Technically, they are helpful in answering queries regarding the usage of apps...but when there are issues on the host cars..typically they try to prolong and maybe avoid giving reimbursements. Fyi, I bought maximum coverage insurance from them!!...