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David Chiang

新加坡

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M1 Limited

I received message in the morning…

I received message in the morning (22-2-2025) @9.07am to re contract regarding the broadband .I and my wife reached woodland causeway M1 shop around 2.45pm .The customer service (female chinese)told me the WiFi is out of stock and asked to try next week if there is stock. I got pissed off and told them (a female malay also join in) this is not right and is this the service that M1 shop should provide. Eventually, the female malay said she can check if there is any stock left in other branch.The female malay came back to us and said that there a customer has reserved one of the stock and has refused the stock thus whether we want to accept the stock.Now, my question is why customer can reserved the stock? We waited for a almost 45 minutes and a male chinese, Henry Quek (trainer) did not say they were out of stock, but recommended a better WiFi broadband.

2025-02-22有帮助 1