Toothbrush heads break and shed in your mouth
I bought Snow products that totaled 400 dollars without sale, with sale it was 236 dollars. I got free items with my order during Black Friday sale. The LED electric toothbrush and toothbrush heads came free. Within 1 week usage, while brushing my teeth, the toothbrush head broke in half in my mouth exposing the wires. I sent an email with photos and they sent me two more toothbrush heads. 2 almost 3 weeks later while brushing my teeth, the toothbrush heads started shedding in my mouth which is a huge choking hazard. I sent them another email with photos and they offered to send more replacements x2 or a 50 dollar discount BUT have not confirmed if they were sending replacements or that 50 dollar discount following up on the email thread which tells me they’re bogus business practices. Mind due the toothbrush and brush heads itself are 129 dollars and 12 dollars each without sale. For those prices you would think you’re getting quality products but you’re basically paying high prices for a temu toothbrush. Stick to your regular trusted branded toothbrushes and toothbrush heads. Other than that, the other whitening products were mediocre and I see no difference and that’s coming from someone who doesn’t smoke or drink alcohol, soda, or coffee. Mainly bought the products for tea stains. Don’t recommend this at all. *update: their phone number listed won’t be answered by a representative, it’ll make you leave a voicemail and they’ll never call you back. Bogus business practice, they won’t honor replacing your broken pieces. Sending them all my items back for a full refund. They have time to reply here but not emails to your concerns.