GBO had one job
GBO had one job, to deliver a hamper to our friend in Portugal on their birthday (or even slightly before would have been ok). At the last minute we were advised delivery problem to 'techinical issues' with the carrier. Hamper finally arriving days late and not to the actual apartment. Despite being provided the full postal address the parcel was dropped at a reception for a huge complex with an unrecognised signatory. The recipient had to hunt down the parcel and found the POD name was also wrong. I have given 2 out of 5, because the recipient was ultimately happy with the hamper. I was also credited the delivery charge after I requested it. I appreciate GBO say the local carrier was the issue but the very reason to order the hamper was so that the person receiving was surprised on their special day and in that their set up failed. It was the first time I have used this company and I would not risk using again or recommend.