I have been a customer for over 20…
I have been a customer for over 20 years and from time to time had issues which were resolved. Not this time. I ordered 2 boxes on 4MAY today is the 13MAY and I still do not have the second box. The first box was delayed and when it came every single thing including the dry ice was thawed. Somehow the boxes got mixed and only 1/2 of both boxes arrived. Customer Service replaced the first one. The second one, mostly pork never came. It was also delayed and to this day has not arrived. Customer Service replaced the box which was to come today and it did not come. Now I have to call them yet again. In this economy throwing away food because of a carrier issue is a sin. I am going to think long and hard before I place another order. Still waiting for my other box…..