Be Careful Ordering
I ordered a dress on the 8th of January, and all was well until the 17th. It is currently the 3rd of March, so nearly 2 months from when I ordered it and it is STILL in the same place it was on the 17th of January. I reached out to LaceMade through the Shop app on the 9th of February to ask about my order and was told, “ i will check this with our carrier, plz kindly wait” I then had to wait a week for an update with the carrier which was simply, “ your package has been delayed, plz kindly wait dear” followed by the chat being disabled. I never received any emails regarding this delay, nor was I told how long this delay was going to be. I then emailed LaceMade on the 27th of February to ask about this dress that was STILL in the same spot, and was told, “ we have updated your order and your package is on the way” I have yet to see any movement from this order. I was very excited to order this dress and had high hopes of wearing it to a friends party in February, however that even has long passed. I find the unprofessionalism in customer service as well as their disappointing wait time to be saddening as I adore this companies designs. I advice anyone thinking of ordering from LaceMade to be cautious.