The whole customer experience was…
The whole customer experience was great. The only issue was the tracking of the product. It got stuck in at the Metropolitan Warehouse and Delivery's Tampa Deliver Hub. The product was there on 2/19/2025. Our schedule delivery was 2/28/2025. I had to call them on the 2/27/2025 to see if the deliver was still planned on 2/28/2025. I never received a timeframe conformation notification 24 to 48 hours prior to the delivery date. After I made the call to the Metropolitan Warehouse and Delivery, I found out it was on schedule for the 28th