Appreciable Customer Support
I know the fact that i was shooting endless emails from my end on almost everyday basis. However, i was also observing that Estella was prompt and no where showed any leniency towards any communication sent from my end. I am myself working as a Customer Care - Operations Manager and i myself look for such employees who are serious about their customers. It is people like Estella due to which, despite the delay in shipment, the customers are able to gain trust on the brand and recommend the same to friends, family etc.. Kudos!! Keep up the good work.