Don't waste your money
purchased a Rotimatic a few years ago, and unfortunately it never worked properly. After constant issues, the machine eventually stopped working completely. Hoping the newer model would be more reliable, I placed another order in March. At the time of purchase, the website indicated delivery within about a month. It has now been over four months, and the machine has not even been shipped. What is even more frustrating is the complete lack of customer support. I have sent numerous emails and made multiple phone calls, but there is no way to reach a real person. Every response is an automated email, and none of my concerns have been addressed. At this point, I have neither received the machine nor a refund. The lack of communication and accountability has been extremely disappointing. Based on my experience, I would strongly caution potential buyers before placing an order.