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Wine Chateau

Still haven't received order as of 3/8/25

Placed an order in 2/17/25 and still haven't received my order. Have contacted customer service numerous times and first received stock emails, then was told to wait until Mon, then told my order was lost at the warehouse, then told it was picked up by the carrier and I should receive my order by end of week. Still nothing. Next email I sent, I was told that they had requested tracking info and would get back to me ASAP. Still nothing and it's now 3/08/25. Never have I had this much trouble with an online order. Update: Finally received my order this morning 3/13/25. Exactly what I ordered and in good condition, however, I'm afraid to order again due to inaccurate communication and long shipping time.

2025-03-08有帮助 1