I ordered 3 bottles of Spartico red…
I ordered 3 bottles of Spartico red wine which is Organic,upon arrival,that night we opened a bottle to have some, took a sip and almost threw up, the wine had gone bad so we opened up the next one it was bad too and the 3rd one was no better, I wrote to Wine chateau about this and wanted a refund you know what they said, Hello We apologize for this situation. Only one open bottle was enough to know if the batch is good or no. The 2nd and 3rd bottle should not have been opened without consulting with us. What we can do is to refund you for one bottle + $10 off the shipping. Total refund $24.97. Please confirm Now you tell me how you are suppose to know the others come from the same batch, This is bad business in my opinion, and all they want to do is give me a refund on one bottle and im out the rest of my money because I needed to consult them first before opening the wine. They need to be checking the wine before they send it out.
