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Hugo

英国

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Lumos Helmet

Lights stopped working. V poor customer service.

My Lumos Helmet lights stopped working after 3 months. I have emailed customer support, and sent a video explaining the issue. I received a single, unhelpful email after 2 weeks, and have not heard back again for another 2 weeks after asking for a return address for a refund/replacement. I am really disappointed because it was an expensive purchase.

2025-03-11有帮助 1