Misleading and Throttled After 1 Hour
Misleading and Throttled After 1 Hour I purchased a 1-day unlimited eSIM plan from Truely.com to test their service while traveling in Turkey. Their website advertises “Unlimited Data” with no visible disclaimers, no asterisks, and no warning during checkout. Within just 1 hour, after using around 10GB, my internet was throttled or completely disabled. When I contacted support, they claimed I violated their Fair Usage Policy (FUP) — which is buried deep in Section 7 of their Terms & Conditions, not shown during purchase. This is the definition of false advertising. There is nothing unlimited about a service that cuts off after 10GB. If your plan has a cap, state it clearly on the product page. Don’t deceive customers. I reached out immediately asking to restore full speed for the remaining day — they ignored me, then said they would "ask a supervisor" and never responded again. ⚠️ Stay away from Truely if you want real unlimited data. They are running a classic bait-and-switch operation, selling "unlimited" internet with secret limits, and then silently enforcing restrictions with zero transparency.