No compensation for lost international packages
❗❗❗❗❗❗❗Please attention everyone I would not give this company any stars❌❌❌ if you want to choose this TERRIBLE company, please read my personal experience.My case has not been resolved for 3months! 👉Day1 19/12/2024 start file a claim untill today 12/03/2025 In 04/11/ 2024, a document was sent (via UPS)to the UK by a easyparcel company, but the document was lost on the way. After UPS verification, it was confirmed that it was lost. At the same time, I also provided evidence such as all the documents and the value of the documents.19/12/2024 They replied that it would take about 28 days to process the compensation inquiry. I have sent emails to inquire many times, but all the time the reply was "in progress". Then I emailed UPS to inquire about the compensation issue. They replied that 👉they had already settled it with Easyparcel and the compensation amount had been transferred to them.👈 Until today 12/03/2025 3 months after I applied for the claim, I asked easyparcel again, and their reply was that it was still in progress, I personally emailed UPS twice to confirm that the compensation had been transferred to them.I have the emails to prove it! 👉They have been delaying compensation, unwilling to pay for the lost insurance, and even withholding the lost goods and shipping fees that UPS should have transferred to me., Now that something has happened, they will just keep delaying solving the problem.When they see other customers leaving negative reviews on Google, they will ask them to email them so that they can solve the problem as soon as possible. This is the way their company works. They will only ask customers to email them but they will never take the initiative to follow up on the matter!! ❌The worst scam company in the world❌