Never again
Our annual family ski trip was completely tarnished due to severe mismanagement by Natural Retreats. The home had extensive issues...mold & unclean linens (filthy bath mats, stained towels). Broken & missing amenities (no hot water in 3/5 bathrooms, broken steam shower, unusable gas fireplace, no grill gas, garbage disposal out of order). Filthy & poorly maintained home (thick dust, dirt behind doors, broken handles, door framing damage). I had to drive all recovery processes...their guest relations is zero. Truly disappointing. It felt like I was bothering them to get anything done!