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Luise Winkler

德国

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Veaul

Tried to send product back, still no refund

I bought a evening gown there and it arrived damaged (was probably not their fault). I tried to get a refund and send it back. I had to send it back on my own dime because they didn‘t provide a return lable. Then they ghosted me for 3 moths. I checked with DHL and they got the dress back over a month ago yet still ghost me. I tried to file a complaint via paypal and they had the audacity to ask to return the dress, a month after it arrived there! Still dont have my money back and had to pay for shipping back. Never buy there! Also the dress was cheaply made.

2025-03-19有帮助 1