Avoid like the plague…
Their billing policies are a complete scam. Even if you try to freeze your account, they will take all the 3 months of the freeze and make you pay anyway after the freeze is over. So you are still paying even though you're not using the facility. And they give no warning either. They just take it from your bank. If your account is frozen you cannot cancel it either. They will not call you back either. You'll wait for someone and eventually ask to be called back. They won't. No one on the phone can help anyway. I tried to cancel and no one could help me. I'm still trying to cancel this BS. AVOID THIS PLACE AT ALL COSTS! Go to a community recreation center instead and support your city. The facility was nothing special. The pool was always freezing cold. Staff was basically just college kids who needed a paycheck, didn't really want to be bothered by anyone.