Over a Year with No Results or Response
Dante Labs has provided me with the worst customer experience I’ve ever had. I sent in TWO DNA kits, and over a year later, I have received no results and zero communication despite submitting multiple “Contact Us” forms and follow-up inquiries. This is not just a delay—this is a complete failure of service and accountability. At this point, I can only conclude that Dante Labs is either grossly mismanaged or deliberately ignoring customers once they’ve been paid. Save yourself the frustration and avoid this company. There are plenty of other providers out there—don’t waste your time or money with Dante Labs.