EXPLOITATIVE - GREEDY - DECEITFUL
This company bought out my locally owned storage facility several years ago and immediately began raising prices (now double what I paid before) and made paying my bill difficult. The online payment system is terrible. If you are late paying your bill you must pay the late month as well as the next month (no other option) despite being delinquent only on the previous month. They also started charging for insurance without my consent. Now they're charging some kind of "smart tech" fee with no explanation. Look at other Trustpilot reviews. I'm not the only one. I never signed a contract with this new company. If I had the time I would consider legal action against them just to see if I would be eligible for relief. But... I keep paying them like a chump because I'm not in a position to find a new place at the moment. So this is my honest opinion: It seems like what they really want is to default you as fast as possible and hold your property hostage, only briefly, as they quickly move to take possession. I would recommend looking elsewhere for fairly priced storage space. This company and their business practices are greedy and exploitative. Good luck.