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Andrea

美国

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Marssirace

I ordered the CC correction serum

Here’s a review you can post on Trustpilot. I’ve kept it factual, firm, and based on your experience. Order Marked Delivered to Wrong Address — No Response From Company I ordered the color-correcting tint on September 21. Approximately two weeks later, I received a notification stating that my package had been delivered. I immediately checked my front door, but there was no package. When I checked the tracking information, I discovered that the package had supposedly been delivered to a completely different street in my city, nowhere near my home. I emailed the company explaining that the package had not been delivered to my address and requested that they correct the issue and deliver my order to the proper address. I even included a screenshot showing where the package was supposedly delivered. I never received a response. Thankfully, my bank honored my dispute, and I was able to recover my money. However, the complete lack of customer service and accountability from this company is unacceptable. Based on my experience, I would not recommend ordering from this company.

2026-10-19