Ordered a machine from this company now…
Ordered a machine from them, no purchase confirmation was received until I requested it, since then no shipment or tracking information. The only link they shared was a bogus shipment booking form and the parcel was never send. Totally unacceptable and this seems more of a scam than a reliable company . Update: the response about email being the blame does not cover the fact that it took me to create these reviews for you to take action and also your website say send from local locations delivery 1-4 days. You ship from china and my parcel after all this time with the evidence you just supplied had just left the facility in china, not even in the UK a week later yet you supplied Royal Mail tracking information clearly showing they still expecting the parcel, don’t insult my intelligence by telling me per email don’t worry the item is already in my local area, communication and honesty is a good place to start when dealing with customers. Your items is expensive and when customers trust you with that kind of money you can not show this behaviour thinking you selling a happy meal
