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Jessica

美国

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Blueland

Blueland violates consumer protections

Company did not send notification of upcoming order to allow for changes or cancelation leading to unauthorized charges. Company does not provide access to real people as part of any customer service efforts but instead relies upon AI. A call to their listed phone number leads to a thanks for calling- hang up. The company refuses to cancel an order after they've charged your card even when the order is unfulfilled. The company bypasses the requirement to make it at least as simple to cancel a subscription as it is to create the subscription. It took four clicks to cancel an autoship, and they force you to do it individually for each product. And the icing on the cake is that their products are mediocre, and the laundry tablets make your laundry smell like chemicals. I will never use this company again and advise readers to look elsewhere for green products with a customer focus.

2025-11-10