Package Never Arrived – Poor Customer Support
I placed an order with MarTUBE and never received my package, even though the tracking showed it was "delivered." The tracking map clearly showed it was dropped off at the wrong address, but when I contacted customer service, they told me to reach out to the courier myself instead of taking responsibility. As a customer, I expect the seller to ensure proper delivery and assist with issues—not deflect them. I’ve shared proof, including a screenshot of the incorrect delivery location, and still received no resolution. Extremely disappointed with both the experience and the lack of accountability. I would not recommend ordering from this site.