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Thao Le

马来西亚

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1Outlets

I never received my refund – Terrible experience

I placed an order on 1Outlets.com on November 27, 2024. After waiting for a long time without receiving the items, I submitted a refund request on February 19, 2025. Since then, I have sent multiple follow-up emails, but the company has completely ignored my messages. It has been 2 months, and I have received neither the product nor the refund. Their customer service is unresponsive, and the refund process is non-existent. This has been one of the worst online shopping experiences I've ever had. I strongly advise others to avoid this website. Based on my experience and similar stories from other customers, this site feels like a scam.

2025-04-15有帮助 2