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Glenita Jones

美国

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The Cheesecake Factory

Disappointing Experience at Cheesecake…

Disappointing Experience at Cheesecake Factory I recently visited the Cheesecake Factory at Live Casino on April 14, 2025, and unfortunately, my experience was far from satisfactory. Service: The service was extremely slow. We waited 20 minutes for our orders to be taken and even longer for the food to arrive. The waiter seemed inattentive and unprofessional, which added to the frustration. Food: When the food finally arrived, the waiter did not apologize for the extended wait. However, I did discuss my disappointment of the service with the manager and the appetizers cost was waived. Overall, this visit did not meet my expectations, and I hope the Cheesecake Factory will take steps to improve their service and food quality. Also, a few Pastas were removed from the menu. Please take into consideration and please add the removed items back to the menu.

2025-04-15