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Chris Jin

新加坡

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PRISM Tech Private Limited

Horrible customer service

Horrible customer service. Ordered in early March, and they did not set up delivery until April 15th. No visibility of your order status except for the confirmation email, you dont know where your TV's at, you dont know when it's due for delivery whatsoever. I changed my delivery date with online CS and double checked on the delivery date and got confirmation on Whatsapp with CS, waited at home for the delivery window (4-8PM), no one came. Then I called and they said my delivery date was not changed AT ALL. What kind of buffoons are running this company? Spent so much on ads and so on, you should really ramp up your customer service and inventory management system. AVOID AT ALL COST!

2025-04-15有帮助 1