Terrible customer service
After waiting 3 weeks for my order I contacted them to ask for help, a replacement to be sent or a refund. They told me they couldn’t do that. Then I was told to just reach out to the post office myself and see why they could do… as though I ordered from the post office and not Al’s. I told them I didn’t plan on spending hours on the phone with a government agency and since they had my money, perhaps they should help me. No repsponse, no replacement, no refund as of yet… seems like a scam company