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Vicki

美国

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International Van Lines

Do not use International Van Lines!

If I could give a zero I would. All of our patio furniture (6 pieces) are missing, brackets for dresser mirror and desk hutch are missing, leg on expensive dresser broken off, office desk scratched badly, office desk not fully assembled and driver/IVL employee refused to finish it, gave up on assembling one of the bed frames and did not finish, expensive paper shredder broken, only 1 guy showed up for the first hour to unload and assemble a 3 bedroom and one den house, second guy showed up but only did unloading and no assembly, other pieces were broken and or scratched. The driver/foreman would not take any input and was rude and never apologized or seemed concerned at all about the broken items etc. I have contacted Customer Service 4 different times with a promise to send me a claims form. Have received nothing. This was a terrible experience and I would never recommend using them.

2026-08-07有帮助 1