Poor customer service for bad product
Upon receipts of the product, I found one of the mats I ordered had poor workmanship. The foam was falling off on certain sections and the heat adhesion was also failing on certain parts. In short, it appeared that the mat looked worn out from prior to use or something. I contacted customer service 2 days ago with an email and I have not received any correspondence since. Update 5-13-2025: Dollamur eventually returned my emails and I was able to return the mat in exchange for a new one with actual quality construction. If you purchase from dollamur, keep the large shipping box in the event you need to do a return. The return process took a long time and it may be par for the course when it comes to these wrestling mat companies. I am upgrading to a 3 star experience from a 1 star experience.