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Leigh Souter

英国

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Apple

Awful customer service lack of consumer law acknowledgment

Awful customer service and lack of regard for consumer law. Order a Mac, due to a minor postcode error, order refunded on the delivery day. Told to have it resent, it would cost another £100 due to global economics and new price increases! Shocked at the attitude, very underhand. As an Apple household for many years. We have decided to move on. Dishonest and untrustworthy tactics. Considering trading standards action.

2026-07-03