Second Cancellation Required wasn’t Communicated
They require you to give your credit card information and sign up for the service before you can see a menu. I canceled within minutes of signing up and they charged my card days later. When I spoke with their customer service immediately after getting the charge notification they said sorry you needed to do an additional cancellation procedure with customer service in addition to canceling your subscription online in order to not get charged and we won’t refund you.
