SUBSCRIPTION BUSINESS IS BS
THE PRODUCT IS GOOD, THE MONTHLY SERVICE CHARGES ARE PART OF "DARK PATTERNS PRACTICES", MAKING IT HARD TO AVOID SUBSCRIPTION OR CANCEL SUBSCRIPTION. I CANCELLED THE MEMBERSHIP IMMEDIATELY AFTER THE PURCHASE OF MY FIRST LUMEN. I EVEN ORDERED A SECOND ONE. THEY AREN'T VIOLATING FTC, BUT THEY AREN'T DOING GOOD BUSINESS. REGARDLESS OF EVER USING THE SUBSCRIPTION, LUMENS RESPONSE IS "Please note that monthly membership fees are non-refundable. Once payment is processed, no refunds will be issued for cancellations or unused time. Just let us know if you would like us to proceed with that cancellation for you."