Customer Service is highly responsive.
Customer Service is highly responsive. Julie responded promptly within 24 hours of sending my email, which I sincerely appreciate. The problem was with Amazon; they lost my item before it ever reached UPS. So, there wasn’t anything else Julie could have done. I appreciate the help I received and I’m looking forward to giving my wife her FOCO gift when the second one arrives next week. Next time, I will order directly from FOCO. Thank you.