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Phillip M

美国

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Ryobitools.com

Told by Ryobi “can’t find part” Wow

RY142500 had a simple threaded brass cap vibrate off below the water hose connection. After an hour on the phone with customer service and their parts supplier Order Tree, I was told they can’t find the cap, but since it’s under warranty they’d replace the entire pump. The only place to repair is over a hundred miles one way. I even sent a picture. Live and Learn, first and my last Ryobi purchase. Choose wisely.

2026-08-28