Stay away
Stay away! This is a complete scam. Difficult to cancel the trial and there are no emails to inform you of billing being processed. Customer support is unresponsive, and when you do receive a response it’s a generic blanket response. Edited to add response after Numerade reply: It is completely untrue about receiving emails about subscription status. There are no emails sent when you’re billed for renewals. To cancel the subscription you have to click through numerous confirmations. Bottom line is avoid Numerade- there are several better and more legitimate alternatives available. 2nd Edit: subscription was not from the @cox.net email. I contacted support on 4/16/25 and received a generic blanket response. I sent follow up questions which received no response. I filed a BBB complaint to which Numerade never responded.