Poor Customer Service
I've rented my units for just well over a year. Just recently I had my job utility trailer broken into along with my spare utility truck on site. The reason we moved to this location was the fact they offered a secure location with cameras. Few weeks ago the security gate was not functioning properly and the side gate was opened and unlocked for access. The site has been left unsecured for almost 2 weeks or more since the gate has been repaired. The Trailer and the truck were broken into during the time the site has been left unsecured. I spoke with the on site manager about the site being unsecured and I was told they were waiting for a chain from amazon to resecure the gate. I filed a police report and asked the onsite manager about camera footage as well. I was told I would need to get a subpoena to see the footage. If this is the service we get for the rental fee I am moving to a more secure site. I do have a list of other problems to address but the security issue is the biggest one for me since I've been violated. Not all sites are super secure but people shouldn't be able drive in and load things up.