The worse after care service
The worse after care service. My tv was notably damaged upon delivery. I identified the issue and reported to the installation team onsite. They told me that another team will assist to replace it the same day. Called the idiots at Prism + and they kept going on about how minor scratches cannot be up for replacement. I was screaming at them over the phone for something they did yet they made me feel as though i owed them a favor. Later informed me that we have already approved your replacement TV. I mean, what the heck! you are supposed to change the tv that is damaged ! I will suggest for anyone looking to buy to find another brand instead. They are not what they seem online and clearly out here to scam us.