Scammed in Trade, Received Ban Instead of Help
I had a very disappointing experience with Steam Support. I was scammed by another user who promised payment after I sent a high-value skin. After completing the trade, no payment was made. To prevent losing my item, I initiated a trade reversal. As a result, my account received a trade ban. I provided full chat evidence clearly showing the agreement and the scam, but the response I received was a generic template stating that restrictions cannot be adjusted, without any indication that my case was actually reviewed. I understand the importance of security policies, but situations involving clear scams should be reviewed individually. Very frustrating experience.