Don’t buy
After conducting extensive online research and reviewing numerous positive testimonials, I decided to purchase a wig from HairVivi. The reviews, product descriptions, and promotional images created clear expectations regarding quality and craftsmanship. Prior to placing my order, I contacted the company by email to raise specific concerns, and I was reassured that the product would meet the advertised standards. I have now worn the wig three times. It has been handled with care at all times, brushed gently from the ends upward to prevent damage, and maintained according to standard care guidelines. Despite this, after only the second wear the hair became noticeably frizzy and developed multiple split and broken ends. In addition, the hairline appears artificial, the knots do not seem properly bleached, the middle part looks unnatural, and the overall construction feels bulky. Given the premium price point and the representations made by the brand, it is reasonable for a consumer to expect a product that corresponds with those claims and demonstrates durability beyond minimal use. In my experience, the item received does not meet those expectations. I have contacted the company to seek a resolution. In line with standard consumer protection principles regarding product quality and conformity, I believe a refund is warranted. I hope the company will address this matter promptly and in good faith.